Privacy Policy

Definitions

• "We", "Our", and "Us" shall mean and refer to the Platform and/or the Firm/ or the Company as the context so requires.
• "You", "Your", "Yourself", "User" and "Customer" shall mean and refer to natural and legal individuals who use the Platform and who are competent to enter into binding contracts, as per Indian laws.
• "Users" shall refer to the individuals using either or both of the platforms.
• "Services" refer to providing a Platform for Users.
• "Third Parties" refer to any Application, Company, or individual apart from the User and the creator of this Platform.
• The term "Platform" refers to the Company's Mobile Application and/or Website.
• The term "Website" refers to the domain name NEVERLETGO PRIVATE LIMITED which provides the User with the information on the Platform and can also be used to avail of the services of the Company.
• "Personal Information" shall mean and refer to any Personally Identifiable Information (PII) that We may collect from You such as Name, Location, Email ID, Mobile number, Password, Photo, etc.

Products and Services

NEVERLETGO PRIVATE LIMITED aims to deliver integrated digital platform and food service solutions by leveraging technology-driven web portals, mobile applications, online marketplaces, restaurant aggregation systems, and cloud-based business models. The company focuses on facilitating seamless trade, commerce, food ordering, restaurant listings, vendor onboarding, digital marketing, bookings, payment facilitation, and customer engagement through innovative and scalable digital solutions. In addition to its technology and platform services, NEVERLETGO PRIVATE LIMITED is engaged in establishing and operating restaurants, cafés, cloud kitchens, takeaway outlets, catering units, and food delivery services, offering a wide range of food products, beverages, snacks, bakery items, and allied consumables. By combining technology with hospitality and food services, the company aims to enhance customer convenience, strengthen vendor and business networks, and create sustainable growth opportunities in both the digital commerce and food service sectors in India and abroad.

Users Outside the Geographical Limits of India

• Please be aware that the data provided to NEVERLETGO PRIVATE LIMITED will largely be processed in India and any other countries where NEVERLETGO PRIVATE LIMITED has contracted a third party to process data on NEVERLETGO PRIVATE LIMITED behalf. You are giving NEVERLETGO PRIVATE LIMITED your express permission to process your personal information for the purpose(s) specified in this policy by accepting this policy. The laws governing data protection in India or any of the other countries mentioned above may not be the same as those in your place of residence.
• You may withdraw your consent to the processing of your personal data at any time by contacting us at admin@perkzio.com. However, please note that if such processing is essential for the provision of our services, including consultancy, software development, IT recruitment, or related services, withdrawal of consent may affect our ability to continue providing such services to you.
• In the course of our business operations NEVERLETGO PRIVATE LIMITED may share certain personal information with its authorized partners, including service providers, recruitment partners, technical vendors, cloud service providers, and marketing agencies. Such information may include your name, contact details, professional or employment information, identification details (where required), communication records, service preferences, and any other information necessary for the effective delivery of our services.
• This information may be used by our partners for purposes such as project execution, recruitment processing, technical support, system maintenance, customer support, communication, and service personalization, as well as for relevant marketing and promotional activities. Additionally, such information may be shared with internal personnel or third-party vendors where required to ensure efficient operations and service delivery.
• If you choose to restrict or withdraw consent for the use or sharing of your personal information, it may significantly impair our ability to provide you with the requested services, and we may, in such circumstances, be unable to initiate, continue, or complete the provision of such services.

Confidentiality

You further acknowledge that we may designate information on the Platform as secret and that you must not divulge such information without first receiving our prior written approval. Your information is considered confidential and won't be shared with anybody unless it's legally required to do so by the relevant authorities. Your email address won't be used for unsolicited material, and we won't sell, share, or rent your personal information to anyone else. We will only ever email you in connection with the delivery of the services you have requested, and you always have the right to ask us to stop sending you emails at any time.

Our Disclosure of Your Information

• We might host surveys for survey developers using our platform who own and use the data you provide in surveys. We neither own nor sell your responses. Your responses' explicit disclosures will be shared with the survey's developers. To learn more about how your survey responses might be shared, please get in touch with the survey's designer directly.
• Information collected will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made thereunder or any other law for the time being in force.
• Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies, or third parties. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private. We do however assure you that any disclosure of your personally identifiable information shall be personally intimated to you through an email sent to your provided email address.
• We don't sell or rent any of your personally identifiable information to third parties as a matter of policy. Your personally identifiable information, however, may be disclosed in the following methods, which are described below:
• External Service Providers: There may be several services offered by external service providers that help you use our Platform. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or permit them to collect information about you, then their use of your information is governed by their privacy policy.
• Law and Order: To enforce laws about intellectual property rights, fraud, and other rights, we work with law enforcement investigations as well as other third parties. We may (and you authorize us to) disclose any information about you to law enforcement and other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or that could subject us or you to legal liability as we, in our sole discretion, believe necessary or appropriate.

Security

• Data is treated as an asset that needs to be secured from theft and illegal access. To prevent members inside and outside the firm from accessing such data without authorization, we use a variety of security approaches. To protect the Personal Information provided to us and the information we have accessed, we adhere to generally established industry standards.
• Nevertheless, no security system is impenetrable, regardless of how effective encryption technology is. Both the security of our database and the safety of the information you submit while it is being sent to our company over the Internet cannot be guaranteed by our company.

Term and Suspension of Account

• These Terms shall continue to form a valid and binding contract between the Parties and shall continue to be in full force and effect until the User continues to access and use the Services and Platforms.
• A User may terminate their use of the Services and the Platform at any time.
• The Firm may terminate these Terms and close a user's account at any time without notice and/or suspend or terminate a User's access to the Platform at any time and for any reason if any discrepancy or legal issue arises. Such suspension or termination shall not limit our right to take any other action against you that the Firm considers appropriate.
• It is also hereby declared that the Firm may discontinue the Services and Platforms without any prior notice.

Indemnity

You (the User) agree to indemnify, defend and hold harmless the Firm/Platform, its service providers, and their respective directors, officers, employees, and agents (collectively, "Parties"), from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these terms of use. Further, you agree to hold us harmless against any claims made by any third party due to, or arising out of, or in connection with:

• Your use of the Platform,
• Your violation of these Terms and Conditions;
• Your violation of any rights of another;
• Your alleged improper conduct pursuant to these Services;
• Your conduct in connection with the Platform;
• You agree to fully cooperate in indemnifying us at your expense. You also agree not to reach a settlement with any party without our consent.

Severability

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall not affect the remaining paragraphs of this privacy policy.

Amendment

There may be periodic changes to our privacy policy. The policy will always be available on the Platform and will govern how we utilize your information. By continuing to use the Platform, the User shall be deemed to have accepted any revisions to this Policy.

Force Majeure

• If NEVERLETGO PRIVATE LIMITED fails to fulfil its obligations due to unavoidable or natural circumstances, it will not be held responsible for any indirect or consequential losses that result.
• The clients will defend, cover, and hold NEVERLETGO PRIVATE LIMITED harmless from and against any and all claims, losses, liabilities, and expenses related to the services provided by NEVERLETGO PRIVATE LIMITED to the clients under this agreement, including without limitation claims made by third parties related to any false advertising claims, liability claims for products or services sold by the client, claims for patent, copyright or trademark infringement, claims due to disruption or malfunction of services provided, or for any content submitted by you for publication by NEVERLETGO PRIVATE LIMITED.

Contact Us

If you have any questions or concerns regarding this privacy policy, you should contact us by sending an e-mail to please email to admin@perkzio.com. All reasonable questions and concerns will be addressed by NEVERLETGO PRIVATE LIMITED. We reserve the right to periodically change the Privacy Policy to comply with changing legal, commercial, and customer requirements. As required, we will give users the appropriate notice.

Information provided on the mobile application may not be 100% accurate and may be provided for promotional purposes of the business.